Just days away from the 10th anniversary of the September 11th terrorist attacks, most of us are reflecting on the events that transpired that day and how they’ve affected our lives. It would be hard to find someone over the age of 15 who doesn’t remember where they were when they first heard the news. In my case, “heard” was quite literal, as I sat at my desk in a Manhattan ad agency located several blocks north of the World Trade Center. My colleagues and I heard the first plane strike the North Tower, and watched everything unfold from the window of the CEO’s office, simultaneously tuned into the TV reports of what we were witnessing first hand.
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